Frequently Asked Questions
Everything you need to know about upgrading your living space with Simpleprojectus.
What is the typical shipping time for furniture and decor?
Most orders are processed within 2-3 business days. Depending on your location, standard shipping usually takes 5-10 business days. Larger furniture items may require additional time for specialized freight handling.
Do you offer international shipping?
Currently, Simpleprojectus ships within the continental United States. We are working on expanding our logistics to support international customers in the near future.
What is your return policy for home goods?
We offer a 30-day return policy for most items in their original packaging. Please note that custom-made furniture and final sale items are not eligible for returns unless they arrive damaged.
How can I track the status of my order?
Once your order ships, you will receive an email notification containing a tracking number and a link to our carrier's website to monitor your delivery in real-time.
Are the materials used in your products eco-friendly?
At Simpleprojectus, we prioritize sustainability. Many of our collections feature FSC-certified wood, recycled metals, and organic textiles to ensure a minimal environmental footprint.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern payment solutions like Apple Pay and Google Pay for a seamless checkout experience.